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Bridge The Gap University - Verizon Residential Program
Introduction to Bridge The Gap University
Welcome to Bridge the Gap Marketing (1:35)
Congratulations (1:00)
Opportunity Meetings (1:06)
Morning Motivation Call (1:00)
Let's get you authorized (0:40)
Verizon Product Knowledge
Fios Internet Training (Previous Prices) (11:57)
Fios 300/300 Internet (Current) (2:05)
Fios 500/500 Internet (Current) (1:29)
Fios 1 Gig Internet (Current) (2:11)
What is the ACP program? (0:51)
Mobile + Home Discount 2.0 (1:52)
Fios TV Training (Previous Prices) (14:03)
Fios TV Local 3.0 (Current) (1:11)
Your Fios TV 3.0 (Current) (1:29)
Your Fios TV Spotlight 3.0 (Current) (1:16)
More Fios TV 3.0 (Current) (1:15)
The Most Fios TV 3.0 (Current) (1:22)
Fios TV Mundo Total 3.0 (Current) (1:06)
Fios TV Mundo 3.0 (Current) (0:16)
Home Phone Training (2:11)
Verizon Tablet Training
The Tablet is Your Super Power (0:37)
How to use the tablet - Training (17:44)
Smart Leads - Training (4:54)
Do Not Knock Off Turf - Training (1:49)
Call Center and Support Numbers (2:09)
Credit Verification Center (2:43)
How to do Verizon Wireless Referrals (3:29)
How to Waive the Installation Fee (6:56)
How to look up your Sales in Optix (4:22)
How to engage your customer?
A Smile and Good Eye Contact (3:19)
The Introduction - Sales Pitch (3:17)
Price and Probe -Sales Pitch (5:23)
The Close - Sales Pitch (5:05)
Objections and Rebuttals (4:02)
Give Yourself the Advantage (4:09)
Etiquette (2:23)
Body Language (3:37)
Closer School
How to Market in MDU's (2:56)
Speak to Everyone Not to Sale but to Tell (2:40)
Use Tonality When You Speak (0:38)
The Shoulder Technique (0:35)
When the Parents Are Not Home (0:44)
You Did It!
Telegram is our Virtual Office (3:11)
Graduation Day (0:56)
Morning Motivation Call
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